At Win Time Gallery, we are committed to providing our customers with 100% authentic luxury timepieces backed by reliable warranties. Every watch we sell undergoes rigorous inspection to ensure authenticity, quality, and precision. When you choose us, you’re investing in a genuine and high-quality timepiece that is built to last.
Authenticity Guarantee
100% Genuine Watches: We guarantee that every watch at Win Time Gallery is authentic, with original manufacturer serial numbers and documentation intact. We never sell replicas, counterfeit products, or unauthorized watches.
Original Packaging & Documentation: All our watches come with their official brand packaging, warranty cards, and instruction manuals (if applicable). We ensure full transparency by providing complete details on every watch.
Expert Authentication Process: Our timepieces undergo a strict authentication and quality control process conducted by experienced professionals. We source our watches exclusively from authorized dealers and trusted suppliers to ensure authenticity.
Trusted & Reputable Dealer: As a trusted watch retailer, we uphold the highest standards of authenticity, quality, and service. Your trust is our priority, and we take every measure to ensure you receive an original, high-value timepiece.
Warranty Policy
Manufacturer’s Warranty (For Brand New Watches): Most brand-new watches come with an official international manufacturer’s warranty, typically covering 2 to 5 years, depending on the brand. This warranty covers manufacturing defects and movement-related issues.
Win Time Gallery Warranty (For Select Models): For certain watches, we provide an in-house warranty, ensuring repair or servicing assistance if any mechanical issues arise within the warranty period. We facilitate repairs exclusively through authorized service centers to maintain the integrity of your watch.
What the Warranty Covers:
Manufacturing defects.
Movement malfunctions under normal usage.
Battery replacement for quartz watches (if applicable).
What the Warranty Does NOT Cover:
Damage due to accidents, impact, improper use, or unauthorized repairs.
Water damage exceeding the manufacturer’s stated water resistance rating.
Normal wear and tear, including scratches, dents, or faded plating.
Protecting Your Investment
Register Your Watch: We recommend registering your watch with the manufacturer (where applicable) to activate the official warranty and access brand services.
Regular Servicing & Maintenance: Like any precision instrument, luxury watches require periodic servicing to maintain performance. Our expert team offers professional cleaning, oiling, and movement calibration to keep your timepiece in perfect condition.
Buy with Confidence: At Win Time Gallery, we stand behind every watch we sell. Our commitment to authenticity, quality, and service ensures you can buy with complete confidence.