At Win Time Gallery, we aim to provide a secure and seamless payment experience for our customers. Please find below the details of our payment policy.
First-Time Clients
For first-time clients, we require payment via wire transfer. This ensures the security of all transactions and helps prevent fraudulent activities. Once we receive the wire transfer this would enable us coallowing us time to confirm the payment and process your order securely.
In-Store Payments
For in-store purchases, we accept all major credit cards, including:
Visa
MasterCard
American Express
Discover
Verification Requirement for In-Store Payments:
For all in-store purchases, we may request additional verification to ensure the payment is legitimate. This includes the presentation of one of the following documents:
Utility Bill: A recent utility bill (within the last three months) to confirm your current address.
Identity Verification: A government-issued identification, such as an IC (Identity Card) or NRIC (National Registration Identity Card), to verify your identity.
Why We Ask for Verification:
These measures are in place to protect against fraud and ensure that all transactions are secure.
We appreciate your understanding and cooperation in helping us maintain a safe and secure shopping experience for all our customers.
Additional Information
Currency: All payments must be made in USD.
Wire Transfer: If you wish to pay via wire transfer, please reach out to us for the necessary bank details and further instructions.
Card Verification: For credit card transactions, we may verify the identity of the cardholder to ensure security and protect against fraud.
Payment Issues: Should there be any discrepancies or issues with payments, we will address them promptly to ensure customer satisfaction.
Need Assistance?
If you have any questions or need assistance with your payment, please contact our customer service team at: 📧 support@wintimegallery.com 💬 Live Chat
We are committed to providing excellent service and ensuring that your payment experience is secure and efficient. Thank you for choosing Win Time Gallery!